CitrixStoreFront-x64.exe component failed to install with error 0x643

I did plenty of XenDesktop 7.x  upgrades but this time I got error 0x643 when trying to update the Citrix StoreFront components.

StoreFront 3.5 –> StoreFront 3.9

sferror

CitrixMsi-CitrixStoreFront-x64.log

Installation of ‘..\CitrixStoreFront-x64.msi’ failed with error code 1603. Fatal error during installation.

Solution: The customer was using the Citrix SCOM Management Pack. After killing the processes called “ComTrade.MPxxxx.exe” the upgrade was succesfull.

 

 

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